Françoise Henderson
CHIEF EXECUTIVE OFFICER
Françoise is our CEO and co-founder. She always sees the big picture and we go to her for advice on how to get a win-win for clients, suppliers, and our teams. She has a great love of words, languages, and motivating others and always gives praise liberally when it's due. When she's not coordinating us at Rubric, you can find her running, cycling, or just sitting at home with a good book.
Founding member ITI
CIOL
Ian A. Henderson
CHIEF TECHNOLOGY OFFICER
Ian is our CTO and co-founder. His background as a software engineer gave him the skills to quickly visualize proof of concepts. Once those concepts are developed, he hands them over to the team to implement them. He is great at interpreting what people are looking for and presenting it in a way that's understandable to the intended audience. When he's not innovating Rubric's processes and those of our clients, he's flying aircraft for fun, which he does at every available opportunity!
Susannah Eccles
OPERATIONS DIRECTOR
Susannah joined Rubric in 1997 and has spearheaded the growth of our production team for over a decade. She has always enjoyed change and relishes every opportunity to learn about new technologies, processes, and clients' businesses. There's never a dull day at Rubric and each day brings her something new. When she's not leading our production team, she is managing her three teenagers at home and enjoys getting outside to walk her dog, Lucy.
Dominic Spurling
IT DIRECTOR
Dominic has over 25 years of international IT experience working in countries from Amsterdam to Zurich. His superpower is getting systems to talk nicely to each other. We go to him for advice on streamlining clients' digital handoffs, information security, and reducing admin effort through automation. Dom's early career in IT support gave him his unique patience and user-centric approach. When not integrating systems, he enjoys spending time in his garden. He'll tell you anything you want to know about ponds!
Rebecca Metcalf
GLOBAL CONTENT BUSINESS ANALYST
Rebecca enjoys working with new and potential clients to understand what they need and how we can deliver it to them. We often go to her for advice on complex client requirements, files, and tools. Growing up in Hong Kong and living around the world gave Bex a unique perspective on the cultural challenges of creating content. She loves problem-solving and when she isn't managing global content, you can find her doing crosswords, jigsaws, or growing fruit and veg in her garden.
IPMA Level C
Jane Sheldon
HUMAN RESOURCES MANAGER
Jane has worked with Rubric for over 15 years and is closely involved in all aspects of the people side of the business, supporting growth through recruitment and staff development. Jane previously worked at Arthur Andersen and Grant Thornton, where she developed expertise in graduate recruitment and L&D. Jane is also a Chartered MCIPD and is on the British Psychological Society’s Register for the use of psychometric assessments.
Alicja Weikop
LEAD PROJECT MANAGER
Alicja's background spans two of Rubric's core areas of excellence. On the technology side, she has a MSc in Human Centered Computer Systems and experience in multilingual marketing. On the linguistics side, she speaks 3 languages and worked as a freelance translator for 10 years before joining Rubric. We go to her for advice on eLearning technology, SEO, video localization, and how to distinguish Russian from Ukrainian. In her time off, you can find her enjoying the rich Scottish scenery.
MA in English Studies
MSc in Human Centered Computer Systems
APM PFQ
Luca Sueri
LEAD PROJECT MANAGER
Luca enjoys the huge variety of interesting challenges that come up every day at Rubric. His area of excellence is communications and we go to him for advice on how to give clearer instructions to translators and how to elegantly handle difficult emails. He is also our go-to expert in UI translation. Luca's methodical approach and academic background gives him a deep understanding of the cultural aspects of localization. When he's not managing client projects, he values spending quality time with his family.
MSc in Translation Studies
APM PMQ
Mai-anh Peterson
SENIOR PROJECT MANAGER
Mai-anh is a genuine people person and excels at building solid client relationships. Since joining Rubric in 2013, she has grown from a background in Arts and Literature into a strong technical expert, particularly in app and software localization. She is now our go-to source of expertise for UI process improvements and workflow optimization. She speaks French and Spanish and has a rusty command of Wolof and Vietnamese. In her spare time, her passions are cooking, travel, and social justice advocacy.
MA in French & English Literature
MSc in Translation Studies & Literary Translation
APM PMQ
Victoria Milton
SENIOR PROJECT MANAGER
Victoria is an expert in breaking down silos between teams and opening up lines of communication. She also excels at technical problem solving and has a keen interest in finding out how things work, deciding how best to leverage them, and sharing that knowledge with others. She is a tools whizz and we go to her for advice on MadCap Flare, audiovisual localization, and creating efficient localization processes. Victoria is also "unapologetically food-focused" and a great person to ask for restaurant recommendations.
MA in French & Spanish
MSc in Translation & Computer-Assisted Translation Tools
APM PMQ