BLOGS

Introducing Rubric’s new CEO

November 23, 2023

A strategic leadership transition

Following our transition to employee-ownership we have now, in our 30th year, begun the next exciting chapter in our journey. Rubric's co-founders, Françoise and Ian Henderson, have transitioned into non-executive director roles and Susannah Eccles is now CEO.
Susannah brings over 25 years of experience in the localization industry to the role. With a career spanning various positions in project management, recruitment, and production, Susannah has developed a deep understanding of the localization industry and international markets. Her background in history and information systems have equipped her with a unique perspective, enabling her to see the bigger picture and effectively address complex client challenges.
She says:
“I will use my experience to help our clients step back and think how their localization processes can work effectively. We are dedicated to helping them get the most out of their localization efforts, by improving their processes through good use of technology and effective communication.”
Susannah is supported by a strong leadership team, including Program Managers Alicja Weikop and Julia Hill, Rebecca Metcalf as Rubric’s Global Content Business Analyst and Dominic Spurling as the IT Director.

What the new leadership means

For Rubric’s employees, clients, and suppliers, the official change in leadership should mean business as usual. The change of leadership is simply a formalization of a transition process that has been happening since long before the move to employee-ownership.
Rubric’s former CEO and co-founder Françoise Henderson, says:
 “Over the last 18 months, we have been stepping back from the business and we have had a detailed handover plan in place. In essence, there should be very little difference in day to day experience for clients and anyone in the company.”
Ian Henderson, former CTO and co-founder, adds:
“The new team has taken on the responsibility of running Rubric and the transition is more or less complete. As we are no longer in operational roles, our role on the board is that of non-executive directors. We are there when advice is sought.”

Looking towards the future

As a trailblazer in employee-owned localization, this strategic leadership transition is not just a step forward for Rubric but also for the entire localization industry. Rubric’s new leadership team is dedicated to driving the company forward, embracing innovation and technology, and ultimately, providing a better service for our clients.
As the company continues to grow and evolve, this leadership team is committed to maintaining Rubric’s reputation as a unique global leader in localization, while also fostering a positive and empowering workplace culture for its employees.
With the transition of leadership now formally complete, Rubric is poised for continued growth and client success. The employee-ownership model has strengthened our commitment to providing high-quality localization services while prioritizing long-term stability and sustainability.
At Rubric, we are dedicated to bringing our clients global success for many years to come. We commit to staying at the forefront of technological innovation, helping our clients to navigate those changes with their global content.
The Rubric story began back in the 1980s, born of a love of words and technology. These passions endure and we continue to drive growth for our clients across cultures and continent.