"We couldn’t do things we do without a great partner like Rubric. I want to thank you all for consistently doing great work. You always help us evaluate and improve the way we do things so it is most efficient and economical. Not all vendors will do that. Rubric is a real gem and you have really helped us."
Jami Lundborg, Digital Platform Manager, Amway
Translation services
A partner that helps you get more from your localization budget
Successful translation is a cornerstone task for any global business. There are so many document types you could localize for your international markets, including product manuals, marketing copy, training materials, contracts, reports, and many more.
The challenge is translating that content efficiently. You shouldn't be wasting your budget and valuable time on translations that won't contribute to your business's global growth goals.
With Rubric's translation services, we do so much more than just translate your content. We work with you strategically to ensure that all your translated content is contributing to your company's global success.
More than translation management
Never pay for the same translation twice
Have you ever been shocked by the cost to update a translated document?
Some translation providers unnecessarily overcharge for translations. Even when they use a translation management system (TMS) to reuse past translations, they often use such systems inefficiently. As a result, you end up paying multiple times for the same translations.
At Rubric, we use heavily optimized TMSs. We also help you to strategically improve the consistency of your source content to further improve content reuse, so that you never pay for an unnecessary translation.
Global content strategy
Don't waste resources on inefficient translation
Companies often approach translation in the wrong way, wasting valuable time and resources.
We start by helping you identify the strategic goals of your global documentation.
This gives you:
- More control over all your localization activities.
- Clarity on exactly how your translated documentation will help you grow globally.
- Better use of your localization budget.
Our strategic focus allows you to only localize content that brings your business results.
A dedicated team
Your dedicated program manager makes your work easier
With most translation providers you are in forced to be in contact with many people — the provider's finance department, project managers, account managers…
This takes up a huge amount of your time and energy. It makes localization stressful and adds to your workload.
With Rubric, your dedicated program manager leads a team of expert project managers. They always look for ways to make your translation process more efficient. Together, you will find ways to take that extra work off your plate without going over your budget.
"All of the documentation is on our website, like traditional support, but there are elements such as alerts and warnings that were built right into the interface that also had to be translated.
Rubric showed us the intricacies of the project and the differences in locale, and really helped us through the minefield. The team pointed out potential issues up front, which meant we were prepared for problems that other vendors hadn’t even mentioned."
Gene Hall, Manager Of Information Development, Stratus
How we handle your document translation project
We don't just translate your document content…
When you start a document translation project with us, we take it through our 8-step process. This ensures you are getting the most from your localization budget.
Do you have a rush job? No problem. This process can be quick, but it's important for ensuring your translation is efficient.
Here is the process we follow when onboarding you…
1 General information
We clarify your needs and pain points, the stakeholders for localization, the project purpose, and other key information.
2 Source file analysis
Our content analysts examine your source files to identify the best way to localize your documents. They consider file structure, specific requirements of the content, and many other properties.
3 Scope, schedule, and costs
We help you identify which services you will require. Will you need audio recording or desktop publishing? Who will be responsible for Quality Assurance? Together, we set the scope, schedule and the costs.
4 Your dedicated team
We assign your dedicated Program Manager who will lead a team of Project Managers. They will guide your project from here.
5 Project team assembled
Your PM will assemble a custom team for your project. This includes translators with experience and expertise in your subject area, plus other team members as needed such as desktop publishers.
6 Process recommendations
We identify the most efficient way for us to receive content from you and deliver the translation. Here, your PM will recommend ways you can improve your content processes. This starts the process of continuous improvement that is a key benefit to working with Rubric.
7 Document translation begins
Your project team will get to work. By this stage, every document translation project looks different as the process has been catered to your unique needs.
8 Iterate and Improve
There's a reason our clients often stay with us for decades. With every project we help you to further improve the efficiency of your translation process. Over time, the savings and improvements you make can be huge.
At each stage, we identify potential risks and mitigate them with an Identify + Assess + Plan framework
How we turned around a client's international sales disaster
A global manufacturer needed to translate their 5000-page product catalog for a key Spanish-speaking market.
Before they came to us, they had been burned by a series of previous translation providers. They had been forced over budget and the product manual was already 18 months late. The company was losing sales in the international market.
When Rubric got involved, we implemented an efficient translation process that reused many of the translations, bringing down the overall cost.
The product catalog was shipped in a few short months. Our client said that working with us was “like night and day” with what he had experienced before.
CLIENT TESTIMONIAL
"Thank you very much! Your support is amazing, as always."
Project Leader
Expert Resources
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